We currently offer the following tour packages: Open Trip (shared trip with other travelers) Private Trip (boat charter)

You can book our travel products through our website: vincavoyages.com, or via WhatsApp: +62 813 3848 2228 for booking you can deposit a minimal 50%.

We offer several payment options, including: Online payment via our website Bank transfers through Wise or Revolut Credit card payments are also accepted.

You can contact us directly via email at vincavoyages@gmail.com / hello@vincavoyages.com or via WhatsApp: +62 813 3848 2228 for up-to-date departure information.

Full payment must be completed no later than 7 days before the departure date. Failure to do so may result in cancellation of your reservation in accordance with our booking policy.

You can find the complete itinerary on our website. Please note: The itinerary is subject to change at any time depending on sea currents and wave conditions for guest safety.

Absolutely. If you have any special dietary needs or food allergies, please inform us during the data submission process required for sailing permits.

Yes, rescheduling is possible. Please inform us at least 30 days before the departure date to request a reschedule.

To cancel your trip, please contact us directly. Cancellation fees are based on Vinca Group’s policy, available on our website: www.vincavoyages.com. The cancellation terms are as follows: 120 days before departure : 50% of the deposit 60–119 days before departure: 70% of the deposit 30 days before departure : 100% of the payment is non-refundable In the event of force majeure or circumstances beyond our control (such as natural disasters, strikes, loss or damage, transportation delays, etc.), any schedule changes are non-refundable but can be rescheduled.

Our crew speaks Indonesian and English. Upon request, we can also provide multilingual guides for private trips.

Absolutely! We can arrange special setups for birthdays, honeymoons, or anniversaries. Please inform our team in advance for decoration and dining arrangements.

We collaborate with local communities, minimize plastic use, and support marine conservation programs in Komodo National Park.

You may bring a drone, but please follow local drone regulations and respect privacy during the trip. Some national park areas may have restrictions.

Yes, we can assist with flight recommendations and hotel bookings through our local partners.

Komodo Airport is about 10–15 minutes from Labuan Bajo Harbor. Transfers are included in your package on the day of departure and return.

Some trips include professional photo/video services. Please check your specific package or request this service in advance.

No onboard laundry is provided, but we can recommend services in Labuan Bajo before or after your trip.

You can share your experience through Google Reviews, Instagram, website, or directly via email/WhatsApp. Your feedback helps us improve every journey.

All our Phinisi trips start and end at Labuan Bajo, Flores (Komodo Airport). We provide free airport pick-up and drop-off service on the day of departure and return.

We recommend bringing light clothing, swimwear, sunscreen, sunglasses, a hat, personal medications, and reef-safe toiletries. Towels and snorkeling equipment are provided onboard.

Our package includes full-board meals, soft drinks, snorkeling gear, and guided excursions. Exclusions include alcoholic beverages, personal expenses, island entrance fee, and optional activities.

If your trip includes a photo or video package, our team will send all edited files within 1–3 days after the trip through Google Drive or another download link.

Of course! We love seeing your moments. Tag us on Instagram @vincavoyages and use the hashtag #VincaVoyages to be featured on our official page.

Absolutely. We really appreciate guest feedback! You can leave a review on Google Maps, TripAdvisor, Website, or our Instagram highlights — it helps other travelers and motivates our crew.

Our crew is trained to assist guests experiencing seasickness. We provide basic medication and recommend bringing your personal motion-sickness remedies just in case.

Yes, all rooms are air-conditioned for your comfort, available 24 hours a day.

Room upgrades are possible depending on availability. Please contact our team to confirm before the departure date.

Yes, as long as guests are in good health. Please inform our team if you have mobility limitations so we can recommend the most suitable vessel and cabin.

We recommend booking at least 2–3 months before departure, especially during high season (June–September) to secure your preferred vessel and room type.